ThreatSentry 

ThreatSentry Windows Web server Host Intrusion Prevention software defends IIS against new and progressive attack techniques, protects network weak points, overcomes lapses in patch management, and reinforces regulatory compliance.
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DEKSI Network Monitor 

DEKSI Network Monitor is an advanced, powerful, and feature rich tool that monitors servers located on your LAN, WAN, and the Internet. Windows 9X, NT, 2000, XP, 2003 Server compatible and can monitor the servers with any operating system.
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Abracadabra Instant Manual 

A versatile, cost effective solution for the production of manuals and "how to" instructions for any computer based task by technical support engineers, system administrators, IT help desk staff, software trainers or anyone who manages software.
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