TextIndexer 

TextIndexer is a PIM, Text Editor and Internet Search Utility. TextIndexer uses an intuitive tree interface to allow hierarchical storage of information (text, picture items and other objects).
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Responsive Knowledgebase 

RKB is a helpdesk tool that allows you to record solutions to problems and search for those solutions in the future. When a customer calls in with a problem, you can quickly search the database and locate the solution.
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Whaddidoo Trouble Tracker 

Whaddidoo
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rapidHELP 

rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters.
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AutoFAQ Addin 

Do You Provide Customer Support 24/7? Reduce support time and provide answers to your customers questions quickly, with the most time-saving knowledge base anywhere!
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Querybot Web Knowledgebase/FAQ 

Querybot adds a powerful knowledgebase/interactive FAQ to any website almost instantly. Querybot is your 24-7 customer service front line. Querybot will instantly answer repetitive customer questions while forwarding unresolved issues to you by email
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